Return Policy
At Gramin Saundarya, we take great pride in offering 100% natural, Ayurvedic products carefully made for your skin and hair wellness. If for any reason you are not fully satisfied with your purchase, we are here to help.
✅ Eligibility for Returns:
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Returns are accepted only for damaged, defective, or incorrect products received.
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You must raise a return request within 48 hours of delivery.
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Product must be unused, unopened, and in original packaging.
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Proof of issue (photo/video) must be shared via email or WhatsApp.
❌ Non-returnable items:
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Opened or used products.
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Products purchased on discount or during a sale (unless damaged).
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Personal care items due to hygiene concerns.
📝 Return Process:
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Send us your order details and issue photo/video on:
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Email: support@graminsaundarya.com
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WhatsApp: 9104120820
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Our support team will review and respond within 48 hours.
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If approved, a return pickup will be arranged or instructions will be shared.
💸 Refund Process:
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Refund will be processed to your original payment method within 7-10 business days after the product is received and inspected.
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In case of prepaid orders, full refund (including shipping) will be provided.
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In COD orders, refund will be processed to your UPI/Bank account.